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Work

About

Experience

Writing

Contact

Ask AI

Work

About

Experience

Writing

Contact

Design & Research Leadership

Designing outcomes. Shaping product experiences. Leading teams.

Two decades orchestrating human-centred systems, scaling product design orgs, and pairing hands-on craft with measurable business value across high-growth digital infrastructure.

20+ Years / Craft & Direction

ISB Alum / Executive MBA

Gurugram, India

Selected Transformations

Pivotal engagements & case studies.

Detailed walkthroughs of the design decisions and outcomes behind each role.

Housing.com

Proptech · Present

Built the design system, embedded research into the practice, and grew the team’s remit across 3 product businesses — moving design from a downstream function to an accountable one.

Multi-Brand Architecture

Qual Discovery Pods

Coming Soon

Product businesses unified

Housing.com

Proptech · Present

Built the design system, embedded research into the practice, and grew the team’s remit across 3 product businesses — moving design from a downstream function to an accountable one.

Multi-Brand Architecture

Qual Discovery Pods

Coming Soon

Product businesses unified

Cashfree Payments

Fintech · 2022–25

Led design across the shift to self-serve SMB merchants, simplifying onboarding and compliance to lift signup-to-KYC conversion and cut support tickets.

Merchant Onboarding

Compliance UX

View case study →

17% / 46%

KYC conversion / support deflection

Cashfree Payments

Fintech · 2022–25

Led design across the shift to self-serve SMB merchants, simplifying onboarding and compliance to lift signup-to-KYC conversion and cut support tickets.

Merchant Onboarding

Compliance UX

View case study →

17% / 46%

KYC conversion / support deflection

Jubilant FoodWorks

Foodtech · 2020–22

Built the design organisation from the ground up while transforming Domino’s from a functional ordering utility into a discovery-led food experience.

Peak-Scale UX

Team 1 → 15

View case study →

₹20 Cr

Incremental annual revenue

Jubilant FoodWorks

Foodtech · 2020–22

Built the design organisation from the ground up while transforming Domino’s from a functional ordering utility into a discovery-led food experience.

Peak-Scale UX

Team 1 → 15

View case study →

₹20 Cr

Incremental annual revenue

Experience

The short version.

Download résumé ↓

2025 NOW

Housing.com · Head of Design & Research

Culture · Design vision · Design system

2022 – 25

Cashfree Payments · Associate Director, UX

17% signup → KYC lift

2020 – 22

Jubilant FoodWorks · Lead Manager – UX

₹20 Cr incremental revenue

2014 – 22

Infoedge — Shiksha · Design Lead

150% YoY ↑ registrations & responses

2005 – 14

Paytm · Brentwoods · India Today

Hands-on craft, shipped at volume

Get in Touch

Open to design leadership roles and select consulting work.

Get in touch

Ask AI about my work

Get in touch

Always open to meaningful conversations around design leadership, product strategy, and scaling teams.

nishant.kaku@gmail.com

Instagram

Behance

X (Twitter)

GURUGRAM, INDIA

Get in touch

Always open to meaningful conversations around design leadership, product strategy, and scaling teams.

nishant.kaku@gmail.com

Instagram

Behance

X (Twitter)

GURUGRAM, INDIA

Get in touch

Always open to meaningful conversations around design leadership, product strategy, and scaling teams.

nishant.kaku@gmail.com

Instagram

Behance

X (Twitter)

GURUGRAM, INDIA